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Business owners don't need an engineering degree to sort through their ICT options, they just need our plain-talking monthly newsletter!

Why do business owners hire IT people when they're not in the IT business? Because they think it's hard to keep computers, IT, phone systems, data networks and internet access working for their employees and harder still to understand how to do it.

Well ICT is kinda hard to do sometimes but it doesn't have to be hard to understand. Not with TA's new ICT Monthly newsletter for business owners anyway.

Check out what it looks like below...

(VIDEO) The WSJ video below shows how an administration that botched the healthcare website roll-out has mastered broadcast group text alerts.  Can your business text all your employees or customers when required?

Click to watch video...

VIDEO: Click the following link to see a short video about how Wholesale Carrier Services ("WCS") can bill over 300 voice and data providers over different network backbone topologies on a single invoice.

Click here to watch video... 

Federal Communications Commission officials warned that the agency will prosecute businesses that block people from using personal Wi-Fi networks. Click here to read more...

I gotta admit, it's nice to hear that there's still room for a human employee in a high-tech company.  WSJ reports that the CEO of Twitter believes "We suck at dealing with abuse and trolls on the platform and we’ve sucked at it for years.”

Apparently high-tech can't yet write software or hire enough off-shore help to properly screen out comments from people with nothing else to do but be rude on a keyboard. I know from personal experience...

WSJ reports that Windstream, a patchwork "national carrier" hired Lewis Langston as its new CIO to replace Cindy Nash who is leaving.

Normally customers and consultants could care less about who a carrier's CIO is but in Windstream's case this could be a good thing if it helps improve a perception that Windstream is a great carrier - but only for customers that survive their installation. I've heard from more than on of my peers that ...

WSJ announced that Frontier is acquiring Verizon's land line customers in Florida, Texas & California for $10.5 billion. The move will double Frontier's current size. This action follows a similar "triple-size" deal conducted by Frontier in 2010.

This move is both good and bad for customers and consultants because...

In this WSJ MoneyBeat video, Lauren Weber shares how many U.S. technology firms are missing sales targets because they can't hire enough young people interested in a $75,000 per year sales job due to "Salesman baggage" and what high-tech firms will have to do about it. Watch the video...

Google is expanding its fiber-optic high-speed internet service to Atlanta, Charlotte, Raleigh, N.C., and Nashville.  While the following video shows city leaders suggesting it will be a boon to business, Google states that the service is initially for residential customers and home offices only. Businesses get it last. Watch video here...

Two writers from The Verge explain how the FCC's vision for net neutrality actually is a good split decision making net neutrality advocates happy without putting the ISPs out of business as evidenced by their stock rising after the announcements. Watch the "explainer video" here...

US feds want to regulate the internet like a utility to ensure equal treatment of all traffic without dictating prices. This WSJ video interviews Chris Reilly, Mozilla public policy head about how this will affect internet customers and service providers.

New devices provide faster speeds, easier setups, better security and they look good, too as you can see from this WSJ video...

An NPR story from 2/3/15 that discusses how classifying Internet access as a utility would help or harm Internet users and/or internet service providers. Listen to the audio...

WSJ.com video suggests that Google wireless service will choose best current connection (WiFi, Sprint or T-mobile) for each wireless call request...

AWS to link WorkMail (email & calendar) to WorkSpaces (virtual desktop) and WorkDocs (file storage and sharing) ...